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Software & Hi-Tech
Software & Hi-Tech

Technology is only as good as the experience it enables.

Deliver exceptional end-to-end customer experiences while increasing the value of your products and services with process transformation from GLB. From leveraging analytic insights and unlocking operational improvements to solving complex service and support issues, we help leaders in technology drive adoption, increase loyalty, and deliver new sources of revenue.

We Serve

Online Companies

Solutions that help e-businesses develop, commercialize, monetize and evolve their digital operations.

Software Vendors

We specialize in designing, building, testing, refining and maintaining applications. We can also help you transition to the…

High-Tech Manufacturers

We help high-tech manufacturers take on complex, transformational business process and product engineering initiatives.

Solutions

Application Services

A full range of services from application, testing and maintenance through deployment, upgrades and consulting.

Our Thinking

Weighing Cybersecurity Risk Factors in Life & Healthcare

November 7, 2017
We don’t have to go very far back in time for a good example of one of these attacks on a healthcare...

How to Leverage Customer Analytics in the Retail Industry

September 29, 2017
As the retail industry turns increasingly digital, customers are now more well-informed and connecte...

Results

Resolving Growing User Support Demands

For a global software provider, we supplied the people and skills to handle lower-priority application support requests among its roughly 7,000 end users around the world. Our client accomplished this by establishing an SLA guaranteed to resolve 90% of support issues within seven days, thanks to planning and reporting tool that helps IT service managers cross-train team members and generate reports.

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We take processes apart, rethink, rebuild, and deliver them back working smarter than ever before.
Latest Updates
  • Weighing Cybersecurity Risk Factors in Life & Healthcare November 7, 2017
  • How to Leverage Customer Analytics in the Retail Industry September 29, 2017
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We take processes apart, rethink, rebuild, and deliver them back working smarter than ever before.
Case Studies
Latest Updates
  • Weighing Cybersecurity Risk Factors in Life & Healthcare November 7, 2017
  • How to Leverage Customer Analytics in the Retail Industry September 29, 2017
Download

Report for 2016 1.7 KB

Our Brochure 1.25 KB

Admin October 2, 2017
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Life Sciences & Healthcare
Retail & Distribution
What We Do?
  • Customer Engagement Transformation
  • Digital Transformation Services
  • Business Process Transformation
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Join our team. Are you ready to change the game?

Are you ready to obliterate the status quo? Gone are the days of the mundane desk job. Passion starts from within, and we’re all about crafting a great space for our colleagues.
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We take processes apart, rethink, rebuild, and deliver them back working smarter than ever before.
Download

Report for 2016 1.7 KB

Our Brochure 1.25 KB

Do you have a business process that needs rethinking?

We help strengthen our client's brands by improving how they work. We rethink the process and work together to streamline it, rebuild it, and deliver it back smarter than before.
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