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Home #02

We provides
industry-focused
services for public
& private clients.
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We’re on a mission to make the world more
CHANGE CAPABLE
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Creating value through innovation
Is the cornerstone
of our business
philosophy.
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OUR INDUSTRIES

Our industry expertise allows us to share the latest research & our thinking on emerging industry trends, as well as finding solutions to accounting or technical issues unique to a particular industry sector.

Banking & Financial

Banking & Financial

Banks & Financial Institutions face a challenging & dynamic environment with…

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Travel & Hospitality

Travel & Hospitality

We drive innovation for many of the world’s largest and well-known travel companies…

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Software & Hi-Tech

Software & Hi-Tech

Our 20 years of history in serving the world’s leading software providers have given us an edge…

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Emerging Verticals

Emerging Verticals

Our work in industries, ranging from Energy and Utilities to Telecom and Automotive, enables…

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Media & Entertainment

Media & Entertainment

We help connect the world of new Media to the increasingly digital audience of today.

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Life Sciences & Healthcare

Life Sciences & Healthcare

Our work with leading Life Sciences and Healthcare companies has given us unique insights into…

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Our Mission is to Become The Best Service Company in The World.

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Learn About Us

The Insight You Need to Stay on Top.

Weighing Cybersecurity Risk Factors in Life & Healthcare

November 7, 2017
We don’t have to go very far back in time for a good example of one of these attacks on a healthcare or pharma organization. On June 27, 2017, Merck, one of the largest pharma companies in the world, ...

How to Leverage Customer Analytics in the Retail Industry

September 29, 2017
As the retail industry turns increasingly digital, customers are now more well-informed and connected than ever before. To take on this challenge, and drive significant customer engagement, retailers ...

How Big Box Retailers Can Create a World-Class Experience in Retail

September 29, 2017
Not many businesses understand the adage that “good news travels fast and bad news travels faster.” In today’s digital and mobile era, any experience – good or bad – can travel globally in seconds.  F...

Overcoming Healthcare’s Challenges in Design Thinking

September 29, 2017
In a recent posting we discussed “journey mapping” as a tool for improving customer experiences in the healthcare sector. This week, we share thoughts on “design thinking,” an approach that is describ...

Construction Completes on Birmingham’s Tallest New Build Residential Building

September 29, 2017
This week marked the topping out of one of the tallest residential buildings in Birmingham city centre. The 22 storey building has been funded by real estate investment firm Aprirose, and is the co...

3 Ways Financial Institutions Can Optimize Their Customer Experience

September 29, 2017
Design thinking is making positive waves across industries and is enabling companies to rethink and rebuild the way they do business. The same is true for banking and financial services companies, as ...

Orkin Establishes Seventeen New International Franchises

September 29, 2017
Global Inc., a global services company (NYSE: GLO), announced today that the company, through its wholly-owned subsidiary, Orkin, expanded its presence in Mexico, South America, China and Southeast As...

Family Helping Family in The Wake of Hurricanes Harvey and Irma

September 26, 2017
“I know what it’s like to be in that situation. I was once homeless,” said Genevieve Davis, having seen news reports of Hurricane Harvey’s devastation.  A hurricane evacuee herself ten years ago, Davi...

WHAT DO WE DO?

  • Customer Engagement Transformation.

    From increasing customer acquisition rates to increasing sales, we focus on the total customer experience to ensure that it remains a competitive advantage for your company.

  • Digital Transformation Services.

    Whether you have an existing digital process or want to build one, We can design, develop, and deliver what you need to improve the customer experience in any area of business.

  • Business Process Transformation.

    Whether it’s achieving improved working capital management or reducing cycle times, we can make your company’s business processes work better and help you save costs.

We transferred our IT development and support to GLB in 2012. In the process we have significantly reduced our IT spend, but at the same time, have leveraged GLB’s wide experience and coverage in multiple disciplines and their extensive knowledge of our industry and that of many others. Something we were unable to do on our own, or with previous vendors.

Adam Epstein
Adam Epstein
CEO / Director - American National University

We selected GLB because they understand operating requirements in the healthcare sector. They bring a winning combination of experience and commitment to excellence. During our rigorous selection process, GLB showed us their flexibility and significant analytics capabilities by developing a fine-tuned customized business solution.

Mr. David Simon
Mr. David Simon
Corporate Communications Executive

We has been working with GLB for 12 months and in that time they have demonstrated an unwavering desire and capability to deliver. In the early stages when faced with normal set up wrinkles, GLB showed diligence, significant levels of knowledge and very importantly, integrity. GLB were recommended to LT, I would wholeheartedly recommend them myself.

Mike Guardalabene
Mike Guardalabene
Product Manager

Case Studies

The best way to get to know GLB is to explore the work we do for our clients and the ideas that inspire our team.

Explore Case Studies

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We take processes apart, rethink, rebuild, and deliver them back working smarter than ever before.
Latest Updates
  • Weighing Cybersecurity Risk Factors in Life & Healthcare November 7, 2017
  • How to Leverage Customer Analytics in the Retail Industry September 29, 2017
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We take processes apart, rethink, rebuild, and deliver them back working smarter than ever before.
Case Studies
Latest Updates
  • Weighing Cybersecurity Risk Factors in Life & Healthcare November 7, 2017
  • How to Leverage Customer Analytics in the Retail Industry September 29, 2017
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What We Do?
  • Customer Engagement Transformation
  • Digital Transformation Services
  • Business Process Transformation
  • Explore GLB’s Solutions
  • Our Approach
  • Why Choose Us?
  • Contact Us

Join our team. Are you ready to change the game?

Are you ready to obliterate the status quo? Gone are the days of the mundane desk job. Passion starts from within, and we’re all about crafting a great space for our colleagues.
Industries We Serve
  • Banking & Financial
  • Life Sciences & Healthcare
  • Media & Entertainment
  • Retail & Distribution
  • Hi-Tech & Software
  • Travel & Hospitality
  • Overview
  • Emerging Verticals
Case Studies
We take processes apart, rethink, rebuild, and deliver them back working smarter than ever before.
Download

Report for 2016 1.7 KB

Our Brochure 1.25 KB

Do you have a business process that needs rethinking?

We help strengthen our client's brands by improving how they work. We rethink the process and work together to streamline it, rebuild it, and deliver it back smarter than before.
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