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Home 05

We Don’t just Transform Process. We Think it, Breathe it, Live it.

And change begins with great ideas.

Getting to easy is hard.

Rebuilds processes for the digital age by combining design-thinking insights & data-driven analytics.

Here’s how we do it.

Customer Engagement Transformation Services.

promotion-performance-review-ringsidetalent
<p>From increasing customer acquisition rates to increasing sales, we focus on the total…</p>
Find Out More

Digital Transformation Services.

businesswoman-corporate-colleagues-talking-P3PSNFM
<p>Whether you have an existing digital process or want to build one, We can design…</p>
Find Out More

Business Process Transformation Services.

hipster-manager-with-smart-phone-london-city-hall-PBBAF8T
<p>We can make your company’s business processes work better and help you save costs.</p>
Find Out More

WE HAS DEEP DOMAIN EXPERTISE ACROSS A RANGE OF INDUSTRIES.

  • 004-social
    Life Sciences and Healthcare
  • 002-pie-chart
    Banking and Financial
  • 005-shopping-bag
    Retail and Distribution
  • cloud-computing
    Media and Entertainment
  • 003-office-block
    Travel and Hospitality
  • 001-computer
    Software and Technology

Our industry professionals are able to deliver better ideas and solutions embedded with a deep understanding of each client’s business and industry. We build lasting relationships with clients, focusing on understanding the client’s perspective, and their needs.

The industry focus of our experts allows us to offer comprehensive solutions for clients seeking opportunities and to avoid threats emanating from the industrial factors. Our expertise & support empowers our clients to react quickly to dynamic industry conditions & capitalize on emerging trends that affect their business.

Learn about industries we serve

The Insight You Need to Stay on Top.

Weighing Cybersecurity Risk Factors in Life & Healthcare

November 7, 2017
We don’t have to go very far back in time for a good example of one of these attacks on a healthcare or pharma organization. On June 27, 2017, Merck, ...

How to Leverage Customer Analytics in the Retail Industry

September 29, 2017
As the retail industry turns increasingly digital, customers are now more well-informed and connected than ever before. To take on this challenge, and...

How Big Box Retailers Can Create a World-Class Experience in Retail

September 29, 2017
Not many businesses understand the adage that “good news travels fast and bad news travels faster.” In today’s digital and mobile era, any experience ...

Overcoming Healthcare’s Challenges in Design Thinking

September 29, 2017
In a recent posting we discussed “journey mapping” as a tool for improving customer experiences in the healthcare sector. This week, we share thoughts...

Construction Completes on Birmingham’s Tallest New Build Residential Building

September 29, 2017
This week marked the topping out of one of the tallest residential buildings in Birmingham city centre. The 22 storey building has been funded by r...

3 Ways Financial Institutions Can Optimize Their Customer Experience

September 29, 2017
Design thinking is making positive waves across industries and is enabling companies to rethink and rebuild the way they do business. The same is true...

Orkin Establishes Seventeen New International Franchises

September 29, 2017
Global Inc., a global services company (NYSE: GLO), announced today that the company, through its wholly-owned subsidiary, Orkin, expanded its presenc...

Family Helping Family in The Wake of Hurricanes Harvey and Irma

September 26, 2017
“I know what it’s like to be in that situation. I was once homeless,” said Genevieve Davis, having seen news reports of Hurricane Harvey’s devastation...

Frequently Asked Questions

Here are a few of the common ones that we get, along with answers to the questions. Contact us if any of your questions are not answered here.

When was the Company’s Initial Public Offering?

We began trading on the New York Stock Exchange on February 8, 2012.

Where has GLB performed international / overseas work?

GLB has performed work in South America, Africa, the Middle East, Asia, and Europe.

How can I contact the Board of Directors?

You can contact the Board of Directors on this page.

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SUCCESS STORY

View all customer success

RIGHT TALENT. RIGHT TIME. RIGHT RESULTS.

$ 0 m
Cost savings from a complete customer experience redesign for a global retailer
0 %
Reduction in year-over-year contact minutes for a consumer manufacturer
0 %
Improvement in customer satisfaction ratings for a large provider

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We take processes apart, rethink, rebuild, and deliver them back working smarter than ever before.
Latest Updates
  • Weighing Cybersecurity Risk Factors in Life & Healthcare November 7, 2017
  • How to Leverage Customer Analytics in the Retail Industry September 29, 2017
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We take processes apart, rethink, rebuild, and deliver them back working smarter than ever before.
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  • Weighing Cybersecurity Risk Factors in Life & Healthcare November 7, 2017
  • How to Leverage Customer Analytics in the Retail Industry September 29, 2017
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What We Do?
  • Customer Engagement Transformation
  • Digital Transformation Services
  • Business Process Transformation
  • Explore GLB’s Solutions
  • Our Approach
  • Why Choose Us?
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Join our team. Are you ready to change the game?

Are you ready to obliterate the status quo? Gone are the days of the mundane desk job. Passion starts from within, and we’re all about crafting a great space for our colleagues.
Industries We Serve
  • Banking & Financial
  • Life Sciences & Healthcare
  • Media & Entertainment
  • Retail & Distribution
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Case Studies
We take processes apart, rethink, rebuild, and deliver them back working smarter than ever before.
Download

Report for 2016 1.7 KB

Our Brochure 1.25 KB

Do you have a business process that needs rethinking?

We help strengthen our client's brands by improving how they work. We rethink the process and work together to streamline it, rebuild it, and deliver it back smarter than before.
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